Effective Date: [Insert Date]

At Wig Caps UK, we are committed to delivering your products in a timely and reliable manner. Please review our shipping policy to understand how we handle orders, shipping costs, delivery times, and more.

1. Shipping Methods

We use Royal Mail for all our deliveries. The shipping options available at checkout include:

• Royal Mail Special Delivery Guaranteed by 1pm®: Guaranteed next-day delivery by 1pm.
• Royal Mail Signed For® 1st Class: Signature on delivery with a next-day delivery aim.
• Royal Mail Signed For® 2nd Class: Signature on delivery with a delivery aim of 2-3 working days.
• Royal Mail 1st Class: Delivery aim of next day for letters and parcels.
• Royal Mail 2nd Class: Delivery within 2-3 working days for less urgent mail.

2. Shipping Costs

Shipping costs are calculated at checkout based on the chosen shipping method and the order details. We offer free shipping on orders over £100.

3. Shipping Locations

We currently ship to UK addresses only. If you require international shipping, please contact us at wi*******@***il.com to discuss options.

4. Order Processing Time

• Processing Time: Orders are typically processed and shipped within 1-2 business days.
• Weekend & Holiday Shipping: I do not generally offer weekend shipping unless arranged in advance. I do not ship on public holidays.

5. Delivery Timeframes

Estimated delivery times based on the selected shipping method are as follows:

• Royal Mail Special Delivery Guaranteed by 1pm®: Next-day delivery by 1pm.
• Royal Mail Signed For® 1st Class: Next-day delivery aim.
• Royal Mail Signed For® 2nd Class: Delivery within 2-3 working days.
• Royal Mail 1st Class: Delivery aim of next day.
• Royal Mail 2nd Class: Delivery within 2-3 working days.

6. Tracking Information

Tracking is provided for all orders using the following methods:

• Royal Mail Special Delivery Guaranteed by 1pm
• Royal Mail Signed For® 1st Class
• Royal Mail Signed For® 2nd Class

You will receive a tracking number via email once your order has been dispatched.

7. Lost or Delayed Shipments

In the event that your order is delayed or lost in transit:

• Wig Caps UK will contact Royal Mail on your behalf to investigate the issue.
• We will follow Royal Mail’s procedures to resolve the situation and keep you informed throughout the process.

8. Customs and Duties for International Shipping

If you arrange for international shipping, customers are responsible for checking any additional customs fees or duties that may apply.

9. Local Pickup

I do not offer local pickup services at this time.

10. Contact Information for Shipping Queries

For any shipping-related questions or concerns, please contact us via the Contact Form on our website or email us at in**@*******gs.com.

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