What is Crystal String and how do I use it?
Crystal String is a discreet adjustable draw-cord inside the cap. After placing your wig and aligning the hairline, gently pull to cinch until snug, then secure and tuck the ends. It helps tighten the fit for clean ponytails and up-dos without excessive adhesive.
Is it safe to wear glueless with Crystal String?
Yes—Crystal String improves grip, especially with the adjustable band. For long days or high ponytails, a light hold (gel or adhesive) at the ear tabs and nape gives the cleanest finish.
Will 250% density feel heavy?
No—the density is distributed for refined fullness. You get luxe volume with a sleek silhouette.
How do I choose the right cap size?
Measure your head circumference around the hairline. This Small cap suits approximately 20.5″–21.5″. If you’re close to the edge of that range, message us for guidance.
Can I colour or tone the hair?
Yes. We recommend a professional for major colour changes. (Custom colour by Evara is available at an additional cost.)
How long will it last?
With gentle care, rotation, and proper storage, many clients enjoy 12+ months of wear. Longevity depends on styling habits and maintenance.
What’s included in the box?
Your wig with Crystal String system, adjustable band, internal combs, and an Evara care card. Add our Melt Band + Wax Stick bundle for a salon-clean finish at home.
Shipping & returns
Tracked shipping across the UK, Ireland, and EU. UK & Ireland orders over £65 ship free. Ready-to-wear wigs are non-returnable for hygiene reasons unless the wrong item is sent or it arrives damaged. If there’s an issue, contact us within 14 days and we’ll take care of you.
Any tension tips?
Cinch gradually—snug, not tight. For up-dos, secure the nape neatly and set with a melt band while it cools. Avoid prolonged excessive tension to protect your edges and comfort.